Effective Date: 03-10-2025

Q Diagnostics values your privacy and is committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of information:

• Personal details (name, age, gender, contact number, email, address)
• Medical and health-related information provided during booking or sample collection
• Payment details (for billing purposes only)
• Usage data when you visit our website (cookies, IP address, browser type)

2. How We Use Your Information

Your information is used to:

• Process bookings and provide diagnostic services
• Communicate reports and updates
• Improve service quality and user experience
• Comply with legal and regulatory requirements

3. Data Protection & Security

• All personal data is stored securely with restricted access.
• Our laboratory information systems and website use encryption and security protocols to prevent unauthorized access.
• We do not sell or share your personal information with third parties for marketing purposes.

4. Sharing of Information

Your data may be shared only with:

• Referring doctors or hospitals (with your consent)
• Accredited labs or partner facilities (when outsourcing specific tests)
• Legal authorities when required by law

5. Cookies & Online Tracking

Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings if preferred.

6. Data Retention

We retain your records only as long as necessary for diagnostic, legal, or regulatory purposes.

7. Your Rights

You may:

• Request access to your personal data
• Ask for corrections or deletion (where applicable)
• Withdraw consent for certain types of data usage

8. Updates to Privacy Policy

This Privacy Policy may be updated periodically. Revised versions will be posted on our website with the updated effective date.

9. Contact Information

For questions about these Terms or Privacy Policy, please contact:
Q Diagnostics

Siddhivinayak Utopia, Shop No 22, Plot No. 191, Sector 20, Ulwe, Navi Mumbai, Maharashtra 410206
Email: qdiagnosticss@gmail.com

Phone: 086687 86027